ECI portfolio company, Moneypenny, the UK’s leading provider of web chat, answering services and outsourced switchboards for small and large businesses, has extended its services in the US with the acquisition of VoiceNation and Ninja Number. The details of the transaction have not been disclosed.
VoiceNation is an award-winning bilingual telephone answering provider and Ninja Number is a cutting-edge business phone app which provides a virtual phone system for entrepreneurs. Both companies were co-founded by Jay Reeder and Graham Taylor in 2002 and are based in Atlanta Georgia.
Moneypenny is the market leader and fastest growing company in its sector, with over 750 staff and 20% growth year-on-year with offices in the UK and in Charleston, South Carolina. It delivers outsourced telephone answering, live chat, switchboard and a host of technology-enabled services to a wide range of businesses, from sole traders to multi-national corporations. Moneypenny handles 15 million calls and chats annually for more than 13,000 clients in the UK and US.
Over the past 18 years, VoiceNation has offered a quality virtual receptionist service to clients. Ninja Number provides a virtual phone system which works with business owners’ mobiles to manage their communications and allows them to manage their personal and business life from one device.